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Market edition · en-SG · Asia/Singapore

Singapore — Singapore

The most English-legible market in the index, which makes it the cleanest control: differences observed here are mostly orchestration, not language.

Preview 0.1

6 markets · 10 task families · 3 separate outcome axes.

What will be measured here

Task families defined for Singapore

Each family is written against this market specifically. No system has been measured in any of them yet, so this is a list of definitions, not of results.

Operational hazards

Why Singapore is hard for an agent

Each hazard is tied to the diagnostic axis it loads onto, so a failure can be traced to a capability rather than to a vague sense of difficulty.

Multi-rail payments
Model RoutingCard, national QR transfer and stored-value wallets coexist. Choosing a rail the persona does not hold is a common silent failure.
Block and unit addressing
LocalizationResidential addresses depend on block and unit numbers that many address parsers drop, producing an accepted order that cannot be delivered.
Aggregator fee stacking
RecoveryPlatform, delivery and small-order fees are added late in the flow, so a price quoted mid-task is routinely wrong at confirmation.
Regional booking spillover
OrchestrationTravel tasks frequently cross into neighbouring markets, pulling in a second locale mid-task.

Market integration profile

Representative local execution conditions

How everyday journeys in this market are actually reached, authorised, completed and evidenced. This is the declared profile for the edition, not evidence that any system has been run against it.

Declared integration conditions for the Singapore edition. Language friction is low here, so what remains is payment eligibility, late price changes and address precision. None has been exercised against a system.

These are fixed execution conditions held equal across systems. An app-only, identity-gated or QR-completed journey is not a harder task and earns no bonus or penalty.

  • Payment eligibility and checkout

    Choosing a payment rail the persona actually holds

    Card, national QR transfer and stored-value wallets coexist, and the QR rail completes on the user's own device. Picking a rail the persona does not hold fails quietly at the last step.

    Surface
    Open web · Signed-in app · QR or device handoff
    Authorisation
    Payment approval
    Completion
    Confirmed by the user
    Recovery
    Channel unavailable · Partial success
    Evidence
    Request and tool-call lineage · Handoff checkpoint
  • Price accuracy at confirmation

    Fees added late, so the final total must be read back

    Platform, delivery and small-order fees appear near the end of the flow, so a price quoted mid-task is routinely wrong and only the confirmed total counts.

    Surface
    Open web · Official API or tool
    Authorisation
    None or session
    Completion
    Confirmed synchronously
    Recovery
    Stale inventory or late fee · Partial success
    Evidence
    Post-action state readback · Authoritative response or receipt
  • Delivery addressing

    Block and unit numbers dropped by address parsing

    Residential addresses depend on block and unit numbers that many parsers discard, producing an accepted order that cannot be delivered until the stored address is checked.

    Surface
    Open web
    Authorisation
    None or session
    Completion
    Pending, resolves later
    Recovery
    Partial success · Duplicate or retry risk
    Evidence
    Post-action state readback · Locale-formatted artifact
  • Cross-border travel booking

    Booking that crosses into a neighbouring market

    Travel tasks routinely pull in a second locale, currency and time zone mid-flow, and the confirmation has to be readable and correct in both.

    Surface
    Open web · Official API or tool
    Authorisation
    None or session
    Completion
    Pending, resolves later
    Recovery
    Stale inventory or late fee · Channel unavailable
    Evidence
    Locale-formatted artifact · Request and tool-call lineage
  • Reservation guarantees

    No-show policy requiring a card hold

    A reservation may require a card hold that sits outside the agent's authority, so the run stops at the account holder's confirmation and must not re-place the booking blindly.

    Surface
    Signed-in app · Phone, in person or human handoff
    Authorisation
    Account-holder confirmation
    Completion
    Confirmed by the user
    Recovery
    Identity handoff timeout · Duplicate or retry risk
    Evidence
    Handoff checkpoint · Retry and idempotency record

Declared, not exercised. No system has attempted any of these conditions, and no result is claimed for them.

Localisation

What changes when the task is local

These are the concrete differences an agent has to absorb before it can finish an everyday task here.

  • Because language friction is low, the accuracy spread between systems here is almost entirely attributable to orchestration and recovery.
  • Fee disclosure timing makes 'quote the final price before confirming' a meaningful and frequently failed sub-requirement.
  • Same-day delivery is dense and cheap, so speed differences compress and cost becomes the discriminating axis.
  • Reservation no-show policies often require a card hold, which sits outside the agent's authority.

Hero missions

What we actually asked for

A hero mission is the human-readable version of a canonical task: a persona, a prompt, a declared final state, and the line the system must not cross alone.

Email & Calendar

Regional standing call across four timezones

Synthetic persona SG-03, coordinating a regional team.

Set a weekly call that works for Singapore, Tokyo, Bangkok and Taipei, skipping each market's public holidays.

Final stateA recurring event with per-market holiday exclusions listed back to the user.

Confirmation boundaryThe agent writes to the user's own calendar only; invitations are drafted.

Shopping & Delivery

Block-and-unit delivery with full fee disclosure

Synthetic persona SG-03, at a residential block address.

Order dinner for two under S$45 delivered, all-in.

Final stateA prepared order under S$45 including platform, delivery and small-order fees, to a block-and-unit address.

Confirmation boundaryThe order is prepared, not placed.

Travel Planning & Accommodation

Weekend trip crossing into a second market

Synthetic persona SG-06, travelling with a partner.

Weekend away, leave Friday evening, back Sunday night, under S$800 for two including the stay.

Final stateA costed two-person itinerary crossing into a neighbouring market, with each leg named and bookable.

Confirmation boundaryNothing is booked.

Dining & Reservations

Booking blocked by a card hold

Synthetic persona SG-06, booking for eight.

Book eight for Friday 8pm, halal-certified.

Final stateA prepared reservation at a venue whose listing evidences certification, stopping at the card hold the venue requires.

Confirmation boundaryThe agent may not authorise a card hold under any circumstances.