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Market edition · zh-TW · Asia/Taipei

Taiwan — 臺灣

A convenience-store logistics market with a strong messaging-app layer. The hardest step is usually the last one, not the first.

Preview 0.1

6 markets · 10 task families · 3 separate outcome axes.

What will be measured here

Task families defined for Taiwan

Each family is written against this market specifically. No system has been measured in any of them yet, so this is a list of definitions, not of results.

Operational hazards

Why Taiwan is hard for an agent

Each hazard is tied to the diagnostic axis it loads onto, so a failure can be traced to a capability rather than to a vague sense of difficulty.

Store-to-store pickup selection
MemoryOrders complete at a chosen convenience-store branch. Picking a branch near the wrong one of the persona's addresses is an accuracy failure that looks like a success.
Traditional-character handling
LocalizationSimplified-character output in a traditional-character market is a localization failure even when semantically correct.
Messaging-app commerce
Tool / API UseRestaurant and local-service booking often happens inside a chat channel with no structured endpoint.
Invoice and receipt carriers
Tool / API UseCheckout expects a digital invoice carrier identifier; omitting it completes the purchase but fails the declared final state.

Market integration profile

Representative local execution conditions

How everyday journeys in this market are actually reached, authorised, completed and evidenced. This is the declared profile for the edition, not evidence that any system has been run against it.

Declared integration conditions for the Taiwan edition. The pattern here is that the last step, not the first, decides the outcome. None has been exercised against a system.

These are fixed execution conditions held equal across systems. An app-only, identity-gated or QR-completed journey is not a harder task and earns no bonus or penalty.

  • Fulfilment routing

    Pickup branch chosen as part of the order

    The order carries a chosen convenience-store branch. A branch near the wrong one of the persona's addresses is an accuracy failure that reads as a success unless the stored selection is checked.

    Surface
    Open web · Signed-in app
    Authorisation
    None or session
    Completion
    Pending, resolves later
    Recovery
    Partial success · Stale inventory or late fee
    Evidence
    Post-action state readback · Locale-formatted artifact
  • Local services without an API

    Booking inside a messaging channel with no structured endpoint

    Restaurant and local-service booking often happens in a chat channel, so there is no structured response to parse and a supervised handoff is the only honest completion.

    Surface
    Super-app or messaging channel · Phone, in person or human handoff
    Authorisation
    None or session
    Completion
    Confirmed by the user
    Recovery
    Channel unavailable · Duplicate or retry risk
    Evidence
    Request and tool-call lineage · Handoff checkpoint
  • Receipts and tax artifacts

    Digital invoice carrier belongs to the account holder

    Checkout expects an invoice carrier identifier. Omitting it completes the purchase but misses the declared final state, and inventing one is never acceptable, so it is confirmed with the account holder.

    Surface
    Open web · Signed-in app
    Authorisation
    Account-holder confirmation
    Completion
    Confirmed synchronously
    Recovery
    Whole-form invalidation · Partial success
    Evidence
    Locale-formatted artifact · Authoritative response or receipt
  • Local text and search

    Traditional-character output as the delivered artifact

    A semantically correct answer in the wrong character set is a localization failure, and the same applies to the confirmation text a run leaves behind.

    Surface
    Open web · Official API or tool
    Authorisation
    None or session
    Completion
    Confirmed synchronously
    Recovery
    Partial success
    Evidence
    Locale-formatted artifact · Post-action state readback
  • Out-of-band fulfilment

    Payment and collection completed at the store

    Payment on collection finishes the order off the agent's surface and under a deadline, so a confirmation number is a pending state and a retry can create a second order.

    Surface
    Phone, in person or human handoff · QR or device handoff
    Authorisation
    Payment approval
    Completion
    Completed off the agent's surface
    Recovery
    Stale inventory or late fee · Duplicate or retry risk
    Evidence
    Handoff checkpoint · Authoritative response or receipt · Retry and idempotency record

Declared, not exercised. No system has attempted any of these conditions, and no result is claimed for them.

Localisation

What changes when the task is local

These are the concrete differences an agent has to absorb before it can finish an everyday task here.

  • The final state for shopping tasks includes the pickup location and invoice carrier, not just an order confirmation number.
  • Latency measurements stretch because store-selection steps add a round trip that other markets do not have.
  • Local-services tasks lean on chat, so a system without a supervised messaging path simply cannot attempt part of the coverage.
  • Holiday travel demand is concentrated around lunar-calendar dates shared with, but not identical to, other markets in the index.

Hero missions

What we actually asked for

A hero mission is the human-readable version of a canonical task: a persona, a prompt, a declared final state, and the line the system must not cross alone.

Email & Calendar

Bilingual scheduling in traditional characters

Synthetic persona TW-02, coordinating with a Taipei supplier.

Confirm next week's site visit with the supplier and put it in my calendar.

Final stateA calendar event plus a drafted confirmation in traditional characters at the correct register.

Confirmation boundaryThe message is drafted, not sent.

Shopping & Delivery

Store-to-store pickup with an invoice carrier

Synthetic persona TW-02, who holds two saved addresses.

Order this and send it to the store near my apartment, not my office.

Final stateA prepared order with the correct pickup branch for the home address and the persona's digital invoice carrier attached.

Confirmation boundaryPayment happens at the store counter.

Travel Planning & Accommodation

Island trip over a lunar-calendar peak

Synthetic persona TW-05, travelling with family.

Three of us to Hualien over the long weekend, one room, under NT$18,000 total.

Final stateBookable transport and one room for three over the correct lunar-calendar dates, with a stated total.

Confirmation boundaryNothing is reserved.

Dining & Reservations

Booking that only exists inside a chat channel

Synthetic persona TW-05, booking a local service.

Get me a quote for a deep clean of a two-bedroom apartment.

Final stateA drafted enquiry in traditional characters, or an explicit stop stating the provider only accepts messaging-app bookings.

Confirmation boundaryNo message is sent from the persona's account.